Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service - 1 Year - Service

by
QUANTUM
PCN#
2156AV
MFG#
SQX12-SE36-GN11
$1,411.30
cps

Extended & Accidental Damage Protection Plans Available Details

  Free Shipping
Estimated Shipment:

Calculating Shipping

Product Highlights:
  • 24 x 7 x Next Business Day
  • On
  • site

Show more

Product Condition: New and Factory Fresh
Shipping Weight: 1 lbs.
Quantum StorageCare Gold Support Plan - Zone 1 - Extended Service - 1 Year - Service
Tech Specs
Specifications

Manufacturer

Quantum Corporation

Manufacturer Part Number

SQX12-SE36-GN11

Manufacturer Website Address

http://www.quantum.com

Brand Name

Quantum

Service Name

StorageCare Gold Support Plan - Zone 1 - Extended Service

Marketing Information

With an industry-leading class of service for organizations needing around-the-clock access to Quantum technical support, the Next-Business-Day Gold Support plan includes:

  • Remote problem diagnosis and support
  • Next-business-day on-site support
  • Next-business-day parts exchange
  • 24/7 multilingual telephone support
  • 24/7 access to online resources
  • Library firmware upgrades
  • Concurrent maintenance
  • StorageCare® Guardian remote monitoring

Product Type

Service
Service Information

Service Main Type

Maintenance

Service Sub Type

Electronic and Physical

Service Characteristic

Parts & Labor

Service Description

24x7xNext Business Day

Provided Support

  • Remote Diagnosis
  • Parts Replacement
  • Repair
  • Remote Monitoring
  • Phone Support
  • Firmware Upgrade
  • Web Knowledge Base Access

Service Availability

  • 24 x 7 Parts Replacement
  • 24 x 7 Repair
  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access

Service Response Time

Next Business Day - Repair & Parts Replacement

Service Location

On-site

Service Duration

1 Year

Product Supported

Quantum Stornext QX-1200 Storage